Search Results for 'install'

Hello,

Our theme has the proper markup for the title as it is a h1 tag . There is no other markup needed for this error. Here is a description:

Title not found – this error is less common but occasionally an article template is coded in such a way that the editorial headline is not easily identifiable or even accessible to crawlers. Be sure to place your headlines in simple HTML text right at the top of the article body, in an H1 tag.

The markup is already there so you do not need to do anything extra. But google news should scan posts not the homage blocks. AA block does not have a post title. It renders an instance of it in a h3 element but posts are the ones that will have to be grabbed by google, not the homepage blocks.

Please check your cache and only use these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello onlinedimes,

Ensure that you are using the latest version of the theme and also, only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please try to make a new clean install, check the system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then check again the results. Notice that the theme installing should have to be done via FTP because this is the surest method in this regard. Consult here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello,

Please use the FTP method to install the theme as wordpress sometimes can provide such unexpected errors. Use this link: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello simply_shelby_h,

First of all, please ensure that you are using the latest version of the theme and if yo9ur are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicts. Make sure if your system status is correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ You can try to disable the lazy load option from theme panel, clear all your caches and test again.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello andi,

Please try to make a new clean install from scratch and install the theme only with required plugins which come bundled in the theme packet and rule out any conflicting plugins. For more information about this way, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Sorry for the delay but as you can see in the right corner, here -> http://screencast.com/t/qrd51kmp , we had National Day and that’s why you have not received any response to your request, sorry!

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

W3 total cache used to be the tested and approved plugin to use with our theme but it started creating all kinds of issues with our themes and we decided to change the recommended plugin. Please only use https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, then please try to install the theme again via ftp by following this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello DagensVerklighet,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results. Your untested plugins can interact with the theme core files and create a lot of unknown issues.

Thanks for the message!

Hello komsak,

This behavior happens due to having not installed well the theme. Please try to disable and delete your actual theme and install it via FTP because this is the surest method in this regard. Consult our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello portuga,

Please provide your website URL so I can inspect it closer and also, you can provide some useful screenshots in this regard, so I can identify the problem. First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for the message!

DA, am testat aceste plugin-uri: http://screencast.com/t/hm3PhQgl , am testat aceste optiuni pentru cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ si aceste setari de cdn: https://forum.tagdiv.com/cloudflare-cdn/
Npoi suntem develoiperi de teme, nu departament de testari. Facem si noi diverse teste in functie de cum ne permite timpul dar din pacvate nu avem un departament special pentru asa ceva incat sa testam orice ne iese in cale.

Multumesc.

Hello,

Please use FTP and delete the theme altogether and then install it again without the envato plugin. Please use this guide to properly install your theme: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,
It could be a faulty theme install. All of the options should be there. Please remove your theme and install it again via FTP: https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hello sasquatters,

If the problem is still there after these modifications and after re-installing the theme, please send s an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello 20games,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

Hope this helps!

Thanks.

Hi,

This is a simple issue to resolve. Please update your mobile theme plugin and the error will go away. Download the latest theme package from envato and install the mobile theme plugin from there.

Thank you!

Hello raunakniroula,

I have inspected your website and I saw that you are using the Newspaper and you want to achieve the layout similar with Newsmag theme. The simplest way in this regard would be to install the Newsmag default theme. Otherwise, you should use the inspector browser and try it yourself to re-create the theme layout because we cannot provide additional customizations at the moment, sorry! Please consult this useful guide -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
For more information about the Featured images and the size of these, you should check the Theme panel, Blocks/Modules section and there you will see all the sizes, like this -> https://forum.tagdiv.com/newsmag-theme-thumbs/ -> https://forum.tagdiv.com/newsmag-category-tag-on-modulesblocks/

Thanks for the message!

Hello mikegiam,

Please ensure that you are using the latest version of the theme and also, make sure that you use only the latest version of required plugins which come bundled with the theme packet. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out the conflicting plugins. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello tribonet,

Please try to make a new clean install from scratch on the new sub-domain with the latest version from Theme Forest. You should do this only via FTP way because this is the surest and safe method in this regard. Notice that the Visual Composer is fully compatible with the theme and until now we have not encountered any problems in this regard. For more information about how you can install the VC, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
I have inspected your website on Google Insights and I noticed that you have not optimized it properly.
Please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.

Hope this helps!

Thanks for your understanding!