Search Results for 'install'

Hi sergioseroz,
Please try the steps from those guide:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration
I hope this will help you!

Hello,

To optimize the website and make it faster, please check our guides from here:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration

Thank you!

Hello,

Please make sure that you have the latest theme version, Newspaper v11.3.2
If you already have this version, please delete the tagDiv Composer and reinstall it from Newspaper > plugins.
Also, you can reset the key from System Status and it again -> https://i.imgur.com/JBAaD8t.png

Let me know the results!

Thank you!

Hi,
Maybe there are other conflicts.
Please make the bellow steps:
Reset the license key from Newspaper > System status, after that delete the tagDiv Composer plugin, then go in Newspaper > plugins and reinstall the tagDiv Composer plugin from there and activate the theme with the license key.
I hope this will help you!
Let us know the results!

Hi enebak,
Please make sure that you installed the theme correctly and you also activate theme.
What I can recommend is to reset the license key from the Newsmag > system status, after that delete the tagDiv Composer and reinstall it from Newsmag > plugins, then activate the theme.
I hope this will help you!
Let me know the results!

Hi Kfrancesco,
Please make sure that you have the latest theme version, Newsmag v5.1
If you already have this version, please delete the tagDiv Composer and reinstall it from Newsmag > plugins.
Let me know the results!

Hi,
Thank you for contacting us!
I checked your website and cloud header and footer seems to be set -> https://i.imgur.com/isbRPk6.png but, maybe you set them in the time. I’ll like to have some more details about this situation, in this way I can have a clue about what happened. Can you please provide some more details, did you made some updates? Maybe you installed a plugin, changed a demo or something? Usually, those are cases when the tagDiv Cloud Library can be disabled and display default header and footer.
Thank you!

Hello Pawan!

The settings from Theme panel are useful for the default templates. If you have the latest update of the theme and your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active (Newspaper -> Plugins).
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can request a refund here: https://themeforest.net/refund_requests/new It will be reviewed as soon as possible.

Thank you!

Hello @suzwon!

If you use a cloud template, then you can modify/delete the top bar with the TagDiv Composer and for default template: from the theme panel https://i.imgur.com/LpsEGWq.png
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello @mjkc!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Unfortunately, in our theme we do not have dark mode and light mode. Only dark demos which you can find in the Newspaper -> Prebuilt Websites.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Hello!

Please make sure you have the tagdiv Standard Pack plugin installed and active (Newspaper -> Plugins).

Let me know the results!

Thank you!

Hi Gundud,
On our demos we used more steps, but, all of them are in our guides:
For example we do not use external resources.
Use a cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Optimize the website: this can be done using an extra plugin https://forum.tagdiv.com/autoptimize-install-configuration/ or using our guide with CSS Analyzer -> https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Use a Cloudflare (CDN) ->https://forum.tagdiv.com/cloudflare-cdn/
I hope this will help you!

Hi,
To set the featured image on full width of page, you’ll need to use tagDiv Composer to edit the cloud template, set a row on full width -> https://i.imgur.com/7zhVDrw.jpg then drag the featured image on that row, then just adjust the image format -> https://i.imgur.com/hGcplfS.jpg
You can reinstall the demo like you said or you can get only the cloud templates from cloud and replace them.
Thank you!

Hello @dimitrix7!

Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Let me know the results!

Thank you!

Hi EJO14,
Thank you for contacing us!
Like @great1212 said is not ok to set the r private key on forum because, other users can use it for there projects, so I remove it from your reply.

If you want to update the theme, the first step will be a full backup for your website and database and only after that update the theme.
The theme need to be update manually, via FTP/cPanel, upload the zip with the new theme version, then delete the existent theme and extract the theme zip, after that, from WordPress dashboard select the Newsmag > welcome and install/update the plugins from there, also, in case that you are using extra theme plugins and those are not in Newsmag > welcome section, check theme in Newsmag > plugins.
I hope this will help you!
Let me know the results!

Hi Ezybusy,
Thank you for contacting us!
The tagDiv Standard pack plugin is not part from the Newsmag theme. hat you need to do is to disable and delete the tagDiv Composer plugin, then reinstall it from Newsmag > plugins and check if the problem persist. Please check it only with the theme plugins enabled.
In case that the problem is persisting, please make a full backup and contact us at contact@tagdiv.com, make a full backup for your website and provide wp-admin and cPanel access. We’ll check it as soon as possible!
Thank you!