Search Results for 'install'

Hello @samstrat!

AMP is faster and works better only with Mobile Theme plugin. If you’ll use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. The same thing for AMP plugin too.
If you really want to change the way it’s working and looking, then this will require custom work which is not covered by the support team.
If you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello!

You can install many cloud post templates and you can see them in a list here when you access a post: https://www.screencast.com/t/9mY3SZgZn
In this case, Global means that the template it’s set up for all posts by default. But, for example, you can have a post with different template and without Global. This you can do by accessing the post you want to choose other template, select from the list the template you need, that’s all. You can see how they are looking by select other template for example. The settings will be different because it’s other template, but when you assign/select the global template again you will have the same settings and you won’t lose it.
So, every changes that you make in a global template it will display for all the posts you have assigned the global template.

Thank you!

Hello @artsetsu!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Please make sure you downloaded the right AMP plugin which is installed and active and you’ve set the option Mobile + AMP.

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @candersonnm!

If you use default templates, then please make sure you have Standard pack plugin installed and active. But, this plugin became deprecated.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello @seo.gody!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hi,
I just checked your website and now everything looks normal -> https://i.imgur.com/8RzscBy.jpg -> https://i.imgur.com/54qc7Jg.png -> https://i.imgur.com/lF3oyJR.png
Did you manage to solve the problem?
Maybe the theme plugins were not installed ?
If there are still some problems, please let us know!
Thank you!

Hi GSPConsultingServices,
If I’m right that code can be from the tagDiv Cloud Library and is for the Gutenberg editor from WordPress. Please make a test, disable the tagDiv Cloud Library and see if the problem is solved or not. If is solve, please delete the plugin and re-install it from Newspaper > plugins.
In case that the problem is still there we’ll need to take a look at it, for this please make a full backup for your website and contact us at contact@tagdiv.com and provide cPanel and wp-admin access. Also, include the link of this topic. We’ll check it as soon as possible.
Thank you!

Hello Marco!

I’m sorry to hear that your website has been attacked. I can recommend you some tips, please check this topic: https://forum.tagdiv.com/topic/hacking-issues-with-version-11-2/
Also, I recommend you to check and clean your files: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you should reinstall everything, starting with the WordPress, theme, plugins so that it will be a clean install.

Thank you!

Hello!

1. I can not see any black line at the top on the homepage in your website. Did you mean the sticky header or the top bar menu?
2. This demo uses the responsive version for mobile. A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Yes, you can import other templates and use mobile pages which are fully customizable and could be so different than desktop version, so you should build and assign them to each desktop page you need. If you do not build for every page, then for the rest of the pages you’ll have the responsive version of your desktop automatically. For more information about mobile pages, please check our article here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

OR if you do not want to build every page style, but you need different style too, then you can install the Mobile theme plugin. The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

You can use which one is suitable for your needs.

Thank you!

Hello @RapTijd!

Please make sure you have all the required plugin up to date, installed, active and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Hello,

Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI

Thnak you!