Search Results for 'install'

Hello,

Please let me know what prebuilt website you have installed and the version of the theme.
Also, please let me know what settings are not saved.
Also, please check this topic with the same issue https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello!

If you use default templates, then please make sure the Standard Pack plugin is installed and active.

Thank you!

Hello,

Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI

If this is not what you mean, please provide some more details, screenshots.

Thank you!

Hello,

@OnlineTushar as it is written in the displayed text, that type of header is not a cloud header.
So please make sure you have Header Template -> https://forum.tagdiv.com/header-manager/

@AWAY FROM LIFE Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hi,
I think that I understand what you mean, when you are using our theme your website has more elements, thumbs with images, blocks … so those need to be optimized to get a better speed, for this you need first to make sure that all theme requirements are set https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ after that you need to use some extra steps to optimize the website and make it faster, for this please check our guides from here:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration
I hope this will help you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

It seems that you use Mobile Theme plugin, so if you do not need that, please uninstall it.

Let me know the results!

Thank you!

Hello!

Our recommended plugin is WP Super Cache with this configuration because is a tested one with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure
But, you can test/use other plugin which is suitable for your needs, but please take care for a future plugin conflict or cache issue.

Thank you!

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Thank you!

Hi,
That shortcodes that you have on your website are because one of the theme plugins is not installed and activate, in this case I think it is the tagDiv Standard Pack, please go in Newspaper > plugins and install it from there.
This will help you!

Hello!

There could be a cache issue. Please make a test and uninstall the cache plugin and also from your browsers.

Let me know the results!

Thank you!

Hello!

Please make sure that you have TagDiv Shop installed and active.
For more information, please check our documentation here:
– https://forum.tagdiv.com/tagdiv-shop/
– https://tagdiv.com/how-to-build-an-ecommerce-website-with-newspaper-theme/
– https://forum.tagdiv.com/cloud-library-templates/

Hope that helps you!

Thank you!

Hello!

Please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.

Thank you!

Hello,

As I said above, please let me know what you use for ads.
Also, if you installed all the plugins, then you activate also, the mobile theme plugin which comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple) and you need to set the code for ads in Theme Panel -> Mobile theme -> https://i.imgur.com/1APpYeL.png
Also, please send screenshots to understand better the issues and to help you efficiently.

Thank you!

Hi vysakt, thank you for contacting us, unfortunately, I do not understand exact the problem. You can not install the theme? If yes please make sure that you checked our guide from how to get the theme and install the actual theme and not the package -> https://forum.tagdiv.com/newsmag-install-via-wordpress/
If this is not what you mean, please provide some more details!
Thank you!