Search Results for 'install'

Hello @SquareMediaAgency!

You can revert the theme to the previous version in Theme Panel -> Updates: https://www.screencast.com/t/Pa6vDDiivNp
Verify if you have the Standard Pack plugin.
Please re-install the Cloud Library plugin!
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @yonish3!

Please make sure you have the Standard Pack plugin installed and active.
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope that helps you!

Thank you!

Hello,

Please deactivate, delete and re-install the tagdiv cloud library and see if the problem persists.

Thank you!

Hello,

Did you make any changes to the theme files? do you use a child theme?
Also, please deactivate, delete and re-install the tagDiv plugins (tagDiv composer, tagDiv cloud library, tagDiv Opt-in Builder) and see if the problem persists.
Also, please check if you don’t have a plugin conflict.

Thank you!

Hello @yourexpatfinance!

Please make sure you have the Newsletter plugin installed and active. The issue with the duplicate text it could be from the cache plugin that you use, a plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.

Let me know the results!

Thank you!

Hello @amare!

In your screenshot, you can see all your categories with the template which is assigned on each category. You can let a category template global, and then you can change it from the theme panel a new template from that list for a special category(or directly from the front end by accessing every category). If you do not see any list there when you click on that arrow, then this means you did not install any new cloud template for your categories from the Cloud templates.

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @ElKebabo!

Before every update, we recommend a full backup. If you use default templates, then make sure you have the Standard Pack plugin installed and active, so all the settings can be restored automatically.

Let me know the results!

Thank you!

Hello!

Regarding to the CPU usage issue and DB queries, we are trying to find a solution as soon as possible.
The Standard Pack plugin can be uninstalled if you do not use default templates. We recommend to use cloud templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

If you mean page speed, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update, so we’re gladly recommend the latest update of the theme.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Other starting points to improve your website page speed are here:
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @sekhar!

Access the category pages from your website and click on the green button “Edit with the TagDiv Composer“.

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If the problem occurs, then make sure you haven’t extra non-tagdiv plugins which are not tested with our theme and re-install the Mobile theme plugin.

We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Thank you!

Hello!

If you use default templates, then make sure you have the Standard Pack plugin installed and active after the update. Also, try to reinstall the tagdiv Cloud Library plugin.

Let me know the results!

Thank you!

Hello @gamersrd!

Check this article, it could help you: https://www.andraware.com/wp-rocket-for-newspaper-theme/
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!

Hello @KasperMeisterhaft!

It shouldn’t cause any trouble. I recommend you to try this method for the theme installation: https://forum.tagdiv.com/install-via-ftp/
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.

Thank you!

Hello!

It shouldn’t cause any trouble. First of all, please make sure you have a full backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you use default templates, then make sure you have the Standard Pack plugin installed and active after the update.
Also, we can help you to update the theme and plugins safely. Please contact our custom work team here and they can help you: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

The theme in Newspaper and the theme includes over 135+ pre-built websites.
This is a video on how you can install a prebuilt website -> https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Thank you!

Hello @dronesinsite!

If you use default templates, then make sure you have the Standard Pack plugin installed and active. Also, try to reinstall the tagdiv Cloud Library plugin.

Let me know the results!

Thank you!